How Al and Machine Learning can Help Prevent Payment Fraud and Enhance Customer Experience

. 45 minutes with Q&A
DataRobot Payment Fraud Resource card v.2.0

Banks and payment systems are facing growing challenges in managing fraud. Traditional rule-based systems fail to detect new and evolving fraudulent behaviors like Account Takeover (ATO), Synthetic Frauds and card-not-present (CNP) frauds.

In the light of the latest global pandemic, The U.S. Department of Treasury has recently issued an alert on COVID-19 related scams, which may lead to a string of additional data leakage, bank account takeovers, and fraudulent payments. Without effective solutions, fraudsters will continue to generate increasing financial losses and create friction in the customer experience for banks and their customers.

AI is a perfect match for the challenges of battling evolving fraud and enhancing customer experience. Register and learn how AI and machine learning are the exact solutions to fraud detection problems.

DataRobot Payment Fraud Resource card v.2.0

We will cover:

  • Data requirements and feature engineering techniques to identify and triage high risk fraudsters and low-risk customers
  • Building machine learning fraud detection systems with DataRobot ML Dev to both mitigate fraud and enhance customer experience
  • Deploying and delivering enterprise impact at scale with DataRobot MLOps


Dan Yelle
Dan Yelle

Data Scientist, DataRobot

Tim Zhao 1
Tim Zhao

Customer Facing Data Scientist, DataRobot

  • DataRobot's platform makes my work exciting, my job fun, and the results more accurate and timely -- it's almost like magic!
    Omair Tariq

    Data Analyst, Symphony Post Acute Network

  • I think we need to take it upon ourselves in the industry to build the predictive models that understand what the needs and wants of our customers are, and go through the whole curation process, become their concierge.
    Oliver Rees

    General Manager – Torque Data at Virgin Australia

  • At LendingTree, we recognize that data is at the core of our business strategy to deliver an exceptional, personalized customer experience. DataRobot transforms the economics of extracting value from this resource.
    Akshay Tandon
    Akshay Tandon

    VP of Strategy Analytics, LendingTree

  • DataRobot allows us to understand the data that’s being fed into our models without blindly feeding whatever we get into our system. DataRobot makes my team very effective.
    Deena Narayanaswamy
    Deena Narayanaswamy

    Head of Data Insights, Avant

  • We know part of the science and the heavy lifting are intrinsic to the DataRobot technology. Prior to working with DataRobot, the modeling process was more hands-on. Now, the platform has optimized and automated many of the steps, while still leaving us in full control. Without DataRobot, we would need to add two full-time staffers to replace what DataRobot delivers.