Author Stephan Paul

Losing customers is expensive. According to Forrester, it costs five times more to acquire new customers than to keep existing ones. Market Metrics says that the probability of selling to an existing customer is in the 60-70 percent range, but only in the 15-20 percent range for a new prospect. You can mitigate this problem. At DataRobot, we can apply…

The Business Problem: Financial Crime, Penalties, and Operational Costs   Money laundering is a global criminal enterprise of stunning size. Recently, the United Nations published its study of previously classified government documents that detail money laundering activities. By their estimates, a small number of documents indicated that some 90 financial institutions had experienced between $800 million to $2 trillion in suspicious…