Author Andrew Pellegrino

As organizations start getting back to normal after the COVID-19 pandemic, AI and machine learning is top of mind for many of these leaders. How to adopt AI and machine learning into business processes is a critical goal to improve process efficiency and scale to handle the increased demand for AI and machine learning for years to come. One topic…

The State of the Robotic Process Automation (RPA) Market Over the last five years, the Robotic Process Automation market has boomed. It was the fastest growing enterprise software category according to Gartner, reaching $13.9B in 2019. Not surprising, since RPA provides businesses a huge opportunity to automate manual, repetitive, and transactional processes, enabling cost reduction and service improvements.  Yet multiple…

What is Intelligent Automation? Intelligent Automation (IA) refers to the application of artificial intelligence (AI) and related technologies in particular combining machine learning, and robotic process automation (RPA). This convergence of technologies produces automation capabilities that dramatically elevate business value and competitive advantages for organizations.   The goal with Intelligent Automation is to remove repetitive, replicable, and routine tasks with RPA…

Background on Robotic Process Automation The term “robotic process automation” (RPA) emerged as a marketing term around 2010. RPA focuses on the user interface (UI) levels of applications to automate processes and is highly dependent on both screen scraping and workflow automation. Rather than being dependent on code, as is required for screen scraping, RPA software allows users to establish…